AI Agent Tuner & Knowledge Architect Job at MCK McKesson Corporation, Fort Worth, TX

  • MCK McKesson Corporation
  • Fort Worth, TX

Job Description

McKesson Corporation in Fort Worth, TX is seeking an AI Knowledge Tuner to shape how Sierra AI agents learn and respond in McKesson voice. You will author prompt-aware content, tune prompts, and curate knowledge to support accurate, empathetic customer interactions across email, chat, and voice. This role partners with the AI Product Manager and Sierra teams to translate backlog into agent behavior, maintain a fresh knowledge base, and drive improvements through testing transcripts and latency #J-18808-Ljbffr MCK McKesson Corporation

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